TTR Group GmbH

OUR RANGE OF SERVICES

Online survey

Invitations can be send e.g. via email and sms.

Performance reporting, dashboards

Intelligent information rather than raw data.

Text and web mining

Actionable knowledge for decision-makers.

Integration of relevant customer touchpoints

Identification of customers’ expectations and needs.

Customer feedback/ issue follow-up

Individual evaluation possibilities and follow-up surveys.

Consulting and project support

Expert advice in all project phases.

DATA MANAGEMENT

Data import/transfer, data cleansing and address quality reports.

Individual Reporting

Self service business intelligence solutions.

TRAINING AND COACHING

A customer-centric approach to improving your processes!

Statistical analysis

Driver, multivariate and cluster analysis.

TARGET AND BONUS SYSTEMS

Develop actions and targets using CSM and corporate data.

Support

1st, 2nd and 3rd level support.