TTR Group GmbH

Customer Experience Management by TTR Group.

Who is TTR Group?

The TTR Group was set up in Frankfurt in 1995 with the aim of providing insights in the area of customer satisfaction and market research, mainly in the automotive sector.

Today, we are a leading provider of Customer Experience and Customer Insights Management software and services and we work with a number of leading companies. Our tools and solutions are used daily by over 5,000 companies and branches in over 70 markets.

Send out surveys, view your customer feedback and KPIs, then take action to improve the experience you deliver to your customers worldwide.

Medium-sized companies initiative - 2016 winner in quality management
The software solution CSM:move from TTR Group is a winner, being awarded the IT INNOVATION PRIZE 2016 in the category ”Quality Management”. This award reflects the innovative potential of TTR Group which thoroughly impressed the high-profile jury. CSM:move is a compact software package specially developed by TTR Group GmbH for Customer Experience Management and tailored to the needs of medium-sized companies.